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Billy Smith Counselling » Counselling


What is Counselling and How Counselling Can Help You?

Counselling, a type of talking therapy, can help a person explore difficult feelings, such as anxiety or depression, in a safe and confidential setting. For example, feelings of stress, low self-esteem and depression are very common and can be caused by a wide range of life events. Counselling offers a supportive environment for you to talk about any difficulties you may be experiencing.

I’m a BACP registered counsellor and therapist offering online counselling services to Cornwall and face to face sessions in Helston, Camborne, Redruth, Falmouth and Truro. I trained in person-centred counselling and therapy.  I’d love to help and support you on your journey to find healing and self-discovery. So, what is counselling? 

A troubled person.

What is counselling?

Counselling is one of the talking therapies. You can explore your feelings and problems with a counsellor to help with everyday events, stresses and strains and deal with issues that may be causing you concern – and find a way forward. People choose counselling for many reasons – for example, depression, anxiety, panic attacks, stress and low self-confidence to find support and help with their problems to improve their mental health.

My practice was established in 2013. I am an experienced counsellor and have helped people just like you. I offer counselling, relationship counselling, teenager counselling face to face and online. I aim to help you live your best life possible!

Counselling can last from a couple of weeks to several months, depending on the person’s needs and the issues they are experiencing. 

A stressed couple. Relationship Counselling could help.

What is the purpose of counselling?

Counselling helps people with their feelings and problems. Counsellors help others in working through challenges. They help clients determine the fundamental causes of problems like addiction or behavioural difficulties and focus on healing. 

The majority of counselling takes place in 50-minute sessions. However, the frequency of your visits to your counsellor and the number of appointments you have will be determined by your unique circumstances and agreed in advance by you and your counsellor.

You may not always get all the answers you need during your first session, which is why sometimes several sessions are advised. 

During each counselling session, there will be an opportunity for you to talk about whatever is troubling you. However, this does not mean that I sit and listen while you do all the talking! Instead, I will try to help you make sense of your feelings and find a way forward. We will work together on the process. 

If you’re upfront and honest with your counsellor about how you’re feeling, you’ll get the best results from counselling.

You need to have a good relationship with your counsellor. You must feel safe and able to take chances by disclosing and addressing difficult problems if you are to work effectively together.

Are you struggling with issues related to trauma, grief, depression, stress relationships, addiction, anxiety, or significant life changes? There comes a time when we may need some help from a qualified counsellor to help cope with many of life’s concerns. 

Counselling can benefit people in many ways, not only those with mental health issues. For example, they can help with difficult decisions, e.g. changing jobs or moving house.

Stressed woman with a headache.

Does counselling help?

“Billy has provided an open, non-judgmental, and comfortable space for me to explore why I fall into self-defeating cycles of negative thinking and see that my thoughts and feelings are of value and relevance. He has helped me break down these cycles to see how my ways of thinking manifested themselves and what steps I could take to break them. As I said, it can be tough, and I did not always like ‘looking at myself’, but Billy’s patience and empathy have encouraged this.”


A five‐year evaluation of the effectiveness of person‐centred counselling in routine clinical practice in primary care concluded that:

The results indicate that person-centred counselling is effective for clients with common mental health problems, such as anxiety and depression. Effectiveness is not limited to individuals with mild to moderate symptoms of recent onset, but extends to people with moderate to severe symptoms of longer duration.

Isabel Gibbard Terry Hanley. First published: 17 November 2008 

A despairing man.

How Can Counselling Help Your Mental Health?

As a counsellor I,

  • provide a safe, confidential space for you to explore your feelings:
  • will be honest with you –  congruence;
  • will try to understand your point of view – empathy;
  • will not judge you – unconditional positive regard.

Teenager Counselling - youth looking upset and lost.

In sessions, you can share your issues. I may provide guidance, but will not tell you what to think or do.

You are your expert and will find your way.

Among the many problems counselling can help with are:

  • Depression
  • Anxiety
  • Self-esteem
  • Stress management
  • Personal growth
  • Domestic abuse
  • Relationship issues
  • Social anxiety 

I have experience with problems associated with:

  • Criminal Justice
  • Family Court
  • Social Services
  • Men’s issues 

I’ve been a counsellor and therapist since 2013, providing clients in Cornwall with a wide range of services. In addition, I offer online services that are COVID safe, involve less travel, and are more convenient. 

As a member of the British Association of Counsellors and Psychotherapists, I adhere to their Code of Ethics. 

Billy Smith Counselling - Online Counselling. I picture of a person using a laptop.


Here to support your mental health.

To sum up, life can be overwhelming and challenging. Events can overtake our feelings. Counselling sessions can help and support you through problems you may face. Don’t hang back. I want to help you understand yourself and your feelings more deeply. To support you to feel better and be better. I care about your mental health and the problems you face.

If you’re ready to take the next step towards living a happier and healthier life, then I want to help.

You can schedule an appointment with me by calling my office at 07955 296052. I’m available between 9 a.m. and 5 p.m. Monday to Friday.

Or, if it’s easier for you, click this link right now and fill out our quick online form so we can get started on helping you as soon as possible! It only takes 60 seconds – what do you have to lose? Click here now!

British Association of Counsellors and Psychotherapists Membership Number

A woman wearing a face mask. What challenges has COVID brought up for you?

Billy Smith Counsellor. Verified psychology today.